Terms of Use

1. Terms of Use

The following Terms of Use (“Terms”, “Terms and Conditions”, “Terms of Service”, “GiftLips”) govern all use of our online platform, digital services (collectively called “services”) and any other services in general. Our services will be available through our website https://www.giftlips.com. These terms also shall apply to all other content and services and products available at or through our website. All the terms on this website such as “we”, “us”, “our”, “us”, and “website” collectively refer to GiftLips’ website. These terms are primarily directed towards all the clients, users, and buyers (“user”, “buyer”) these Terms are conditioned on your acceptance of the terms, the policies, and everything else posted here. By visiting our website and using the software, you have engaged in our service, and you are bound by the terms and rules of the website. Read these terms carefully.

1.1 User Agreement

All the terms in our Terms of Use, Privacy Policy and any other legal document constitute an agreement between you and GiftLips. These terms shall apply to you as a user, visitor, subscriber, customer, client or anyone who has used our services or accessed this website. If you are not in agreement with the terms provided on this page or any one of the terms, you may not access the website in whole or in part and you also can not use any of our services.

2. Definitions & Explanations

In our website's official documents:

  1. “Agreement” means the acceptance of these Terms along with our Privacy Policy by all users of our platform and website.

  2. “CCPA” is California Consumer Privacy Protection Act as stated in our Privacy Policy.

  3. “Copyright” means any item of confidential information in which copyright.

  4. “EEA” means the European Economic Area. Please read our Privacy Policy for more details.

  5. “GDPR” means “General Data Protection Regulations as described in our Privacy Policy.

  6. “Payment Methods” mean the methods under which the buyer or client can purchase the products from our website.-

  7. “Platform” and “website” have been used interchangeably which are the collective terms used to describe the service offered by GiftLips.

  8. “Service” means the services attainable through our website.

  9. “User” means anyone who is registered on our website and who is going to use any of our services.

3. Requirements

  1. Age Requirement

    You must be at least 13 years old in order to use our services. If you are under, you do not have permission to use our services.

  2. Not Barred By Law

    You must otherwise not be barred by law from using a computer, the internet, or otherwise our software for whatever reasons. This specifically includes people who have been convicted by a court of law for the illegal use of computers.

  3. Personal Information Requirement For Registration

    To provide our users with the best services we may need personal information. This personal information may include, name, email and maybe some other information as described in our Privacy Policy. Please know that the information you may provide will only be used for the purpose of providing our services and will not be sold to any third parties.

  4. Automatic Information Collection

    There may be some information that will be collected automatically from the users when they use our website. To know more about it please read our Privacy Policy.

4. Scope of Service

We offer online services which include the ‘Interactive Greeting Card Generation’. This is a state of the art digital method through which customers have the option to make an audio or video and our platform will convert it to a QR Coded greeting card of the customer’s choice and send the greeting cards physically anywhere in the world. Not only will the receiver get the greeting card but also an interactive message in audio or video form sent by the sender.

5. Refund Policy

We offer a refund on a limited basis. Please read our Refund Policy.

6. Shipping Policy

This Shipping Policy applies to all the services purchased through our website. We deliver greeting cards all over the world. We are committed to delivering the product in perfect condition at the address indicated by the customer while creating the greeting card.

6.1 Shipping Cost

The shipping cost shall be calculated automatically based on the location of the receiver.

6.2 Order Processing Time

The order processing time is based on estimation. However, normally all orders are delivered on time.

USA:3-5 business days
UK:2-5 business days
Germany:1-2 business days
Rest of Europe:3-7 business days
Australia:5-7 business days
Rest of the World:up to 14 business days

6.3 Shipping Services

We use reliable postal and courier services as our shipping partners.

6.4 Possible Delays In the Shipping Process

Deliveries that are delayed due to weather conditions, global events, lockdowns, environmental or dangerous goods incidents, perils of the air, public enemies, public authorities acting with actual or apparent authority, application of security regulations imposed by a government or otherwise applicable to the shipment, acts or omissions of customs officials, the authority of law, quarantine, riots, strikes, work stoppages or slowdowns, or other labor disputes or disturbances, civil commotions or hazards incident to a state of war, local or national disruptions in the ground or air transportation networks or systems due to events beyond our or shipping careers control, disruption or failure of communication and information systems, disruption or failure of utilities, or any circumstances beyond GiftLips’ control will not be granted any shipping (full or partial) refunds.

7. Intellectual Property

Apart from the third parties images, links and stock images including brand images of the linked and affiliated products and the official logos of third-party service providers, all content on GiftLips’ platform including intellectual property such as the graphics, images, source code, logos, texts, words, designs, videos, layout, materials and information related to GiftLips, databases, and all other information and intellectual property accessible on or through our website is the property (through IP laws or licenses) of GiftLips and are protected by international copyright and intellectual property laws. All the third-party services and links available through our Platform are only for the purpose of providing our services and such services, listings and links are protected under the laws of the third-party services partners.

8. Data Collection through Privacy Policy

We have drafted a Privacy Policy declaring the process through which users’ information is collected. Please make sure to review our Privacy Policy in detail in order to know about the ways that we use and implement to collect your data.

9. Conduct and Authoruty of our Website

Without limiting any of those representations or warranties, the CEO, Admin, or the owner of GiftLips has the right to do the following without giving any notice. The owners have the right to refuse or remove any user’s account and subscription, in their reasonable opinion, that violates any of the terms or any policy or is in any way harmful or objectionable. The owners at their own discretion terminate or deny access to and use of the services to any individual or entity for any reason. Breach of any of the rules described in these terms or any specific agreement on and through our website will result in an immediate ban without any warning.

10. Legal Disclaimer

Please note that through our platform all users have the authorization to upload, create and modify content on our website however, all the services are being provided as ‘independent facilitators’ and “as is” by GiftLips. All users and clients of GiftLips are responsible for all the content they create from or through our website and the owner, CEO and staff members of GiftLips hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement. Neither we nor our known associates make any warranty that the website or our software will be error-free or that access thereto will be continuous or uninterrupted. You understand that you are using our website and otherwise obtaining content or services through the website at your discretion and risk.

11. Third-party Links Disclaimer

Certain content, products, and services available via our service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or any other materials, products, or services of third parties.

12. Prohibited Conduct

  1. In General

    Users must only use GiftLips for its intended purpose. Users must not use GiftLips for any unlawful purpose.

  2. Inappropriate Content

    Users must not use GiftLips to transmit, distribute or store content: (a) in violation of any applicable law or regulation, including export or encryption laws or regulations; (b) that may adversely affect the GiftLips site or other GiftLips customers; or (c) that may expose GiftLips to criminal or civil liability. Users must not use the GiftLips Site to transmit, distribute or store material that is inappropriate, as reasonably determined by GiftLips, or material that is obscene (including child pornography), defamatory, libelous, threatening, abusive, hateful, racially or ethnically offensive, harassing, humiliating to other people (publicly or otherwise), or otherwise objectionable. To be absolutely clear, Users must not store (either permanently or temporarily), process or transmit through GiftLips pornographic content of any kind. If Users become aware of any such use by anyone, you agree to notify GiftLips.

13. Dispute Resolution

All disputes, claims, or controversies related to GiftLips’ services and any of the affiliated entities and the successor of all such entities, including any dispute, claim or controversy arising from or otherwise in connection with our website will be resolved as follows as per Dispute Resolution (ADR) system of the legal process of Singapore.

14. Governing Law; Venue and Jurisdiction

Any claims, issues and legal problems of any sort that might arise between you and GiftLips are governed by the laws of Singapore and the jurisdictional limits of Singapore shall have exclusive jurisdiction over any disputes hereunder.

15. Limitation of Liability

In no event will the owners, staff, or affiliates be liable concerning any subject matter of these terms under any contract, negligence, strict liability, or other legal or equitable theory for anything that a member might do, write or say on the software or website. We are not responsible for third parties that may cause damage to you or the person who is going to receive the greeting card(s). Thereby, In no case shall the owners, staff, team members, officers, employees, affiliates, agents, contractors, interns, service providers, or licensors of GiftLips be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

16. Indemnification

You agree to indemnify, defend and hold harmless the GiftLips platform, its CEO, owners, staff, team members, officers, employees, affiliates, agents, contractors, interns, service providers or licensors, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these terms of use or the documents they incorporate by reference or your violation of any law or the rights of a third party.

17. Changes

We reserve the right, at its sole discretion, to modify or replace any part of these terms. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Website and usage of our audit software following the posting of any changes to these terms constitutes acceptance of those changes. We may also, in the future, offer new services and/or features through the Website (including, the release of new tools and resources). Such new features and/or services shall be subject to the rules of these Terms.

18. Contact

If you have any comments, questions, feedback, or suggestions you can do so by contacting us at info@giftlips.com.