Frequently Asked Questions

Questions? Look here.

What is GiftLips?

GiftLips is an innovative online store for greeting cards and e-cards that lets you send personalized video greeting cards for birthdays, anniversaries, graduation, weddings, or any special occasion and holidays.

You can also use GiftLips for welcoming new employees, showing appreciation to your team, and expressing gratitude to partners and clients.

Is Giftlips free?

Yes. GiftLips is an online greeting card maker that enables you to make FREE printable greeting cards.

You can download these cards as PDFs and print them yourself or directly send them to your loved ones as free e-cards.

But we also offer greeting card printing and shipping services, so you can relax while we deliver your card directly to your loved one's doorstep.

How does it work?

1. How to get started with GiftLips

Simply sign up for an account and follow the three simple steps to create a video greeting card:

Pick a card: Choose from our pre-made templates or upload your own custom picture. You can also add a short personal message.
Add your video: Record a message or upload a video. You can even invite friends to add theirs by clicking Invite Others.
Share or save: Download your card and share it or save it for later.

2. How do I create a personalized video greeting card with GiftLips?

GiftLips offers a wide selection of greeting cards for all occasions that you can customize and add videos.

You can customize your greetings and video messages to make them unique and heartfelt.

To make a personalized card with a video, choose a card and add a personal card message that will be printed on it.

Then, record or upload your videos or invite other people to collaborate so they can add their videos directly to your card.

After checking out, you can download your work as a printable card or have your greeting card shipped directly to your recipient.

Your videos can be viewed on their phones when they scan the QR code incorporated into your card's design.

3. Are there any limitations on the length of the video or audio messages I can include in a greeting card?

While some platforms may have limitations, GiftLips typically provides enough space to include a thoughtful video or audio message. You can check our platform's specific limitations and contact our support team.

4. Can I customize the greetings and video messages in my cards?

Absolutely! With GiftLips, you can personalize your greeting cards by using a special photo as the card itself and including audio and video messages. This way, you can create truly unique and heartfelt greetings tailored to your loved ones.

5. Can I add other files aside from videos?

Yes, GifftLips supports audio and video files. Upgrade your traditional greeting cards by sending them with videos as your letter in motion. It also allows you to add audio files since not everyone loves to be in front of the camera.

6. Can I add other elements to my video greeting card, such as photos or gift cards?

Of course! You can add a photo as the greeting card and upload your video or audio messages. You can also attach a gift card to make your greeting special.

7. What size is the greeting card?

Our greeting cards are printed on a 7 × 5 inches or 17.78 cm x 12.7 cm high-quality glossy card.

8. Can I see examples of video greeting cards with GiftLips?

Yes, our website has a gallery of greeting cards to give you inspiration and ideas for creating unique messages.

How GiftLips make gifting easier

9. What makes GiftLips different from traditional greeting cards?

GiftLips offers a more personal and interactive way to express your emotions and sentiments. With video and audio messages, you can make your greetings unique and heartfelt, enhancing your loved ones' experience.

10. What occasions can I use GiftLips for?

GiftLips is perfect for a wide range of occasions, including birthdays, work anniversaries, welcoming new employees, showing appreciation to your team, and expressing gratitude to partners and clients.

Additionally, you can use GiftLips for any special event by uploading and customizing your own greeting card, making the experience even more personal and heartfelt.

11. What types of greeting cards are available on GiftLips?

We offer a wide range of greeting card designs for various occasions, ensuring you can find the perfect card to complement your heartfelt message. For an even more personal touch, you can upload and customize your own greeting card to suit any occasion.

12. Can I invite friends and family to send their greetings as well?

Yes, GiftLips allows you to extend your thoughtfulness by inviting friends and family to join in and send their heartfelt greetings. It's a great way to make the recipient's experience even more special.

13. Can I invite my corporate circle to participate in creating and sending greeting cards?

Yes, GiftLips allows you to invite your corporate circle to participate, promoting unity and shared goodwill within your professional network.

14. Is GiftLips suitable for business and professional relationships?

Absolutely! GiftLips is an excellent tool for cultivating and strengthening professional relationships.

You can use it to appreciate employee achievements, welcome new team members, and show recognition to partners and clients.

GiftLips is more than just a gifting platform; it's a powerful tool for fostering connections within the creative industry.

Artists and their fans can experience a new level of engagement and appreciation by using this online greeting card maker.

Sending gifts with GiftLips

15. Can I use GiftLips to make cards other than greeting cards?

Yes, GiftLips is a versatile online video greeting card maker that can accommodate all your card needs, from birthday cards, invitation cards, holiday cards, thank you cards, and even video greeting cards for business.

16. How can I distribute the video greeting cards?

You have three different options for distributing your greeting cards: you can send them via mail and deliver physical copies, print them at the office and share them in person, or send them electronically via email or a link.

17.Can I use GiftLips to send greeting cards internationally?

Yes, GiftLips offers international shipping to selected countries.

18. How long will my recipient be able to access and view their greeting card?

Your recipient will receive a QR code greeting card through the mail, and they can scan it to watch your greetings. They'll be able to cherish it for years to come.

19. What payment method does GiftLips accept?

GiftLips accepts major debit and credit card payments, including Visa, Mastercard, American Express, and China UnionPay.

We also support e-wallet transactions, such as Apple Pay, Google Pay, Link Pay, and the Stripe payment gateway.

20. Can I trust GiftLips for secure and timely delivery of my video greeting cards?

GiftLips takes care of the logistics for you, ensuring that your cards are delivered securely and in a timely manner. We can deliver by mail, in-person delivery, or electronically.

21. How long does it take for the recipient to receive the greeting card after I send it?

The delivery time can vary depending on the distribution method you choose. Physical cards sent via mail may take a few days, while electronic cards sent via email or link are usually delivered instantly.

GiftLips QR code

22. What devices can scan my greeting card QR code?

Your greeting card QR code can be scanned using any smartphone, tablet, or other device with a QR code scanner or an iOS 11 or Android 9 operating system.

23. Is there a scan limit to my greeting card?

No, your recipients can scan your greeting card QR code as many times as they wish and view your videos anytime. But for free cards, recipients can scan the QR code up to 15 times.

24. Will the QR code in my greeting card expire?

Yes, the QR code on your greeting card will expire after 10 days, but you can extend the video expiration by upgrading it in your dashboard.

Troubleshooting greeting card issues and policies

25. Can I return a greeting card if I’m unsatisfied?

Yes, GiftLips has a return policy for greeting cards that are damaged or not as described in the GiftLips Return and Refund Policy. For more information, please contact our customer support at info@giftlips.com.

26. What happens if my greeting card is lost or damaged during shipment?

GiftLips has a policy for lost or damaged greeting cards during shipment. Please refer to it here.